Within 30 days of receipt of your order, you may return any item in
new condition, with its original packaging and any accessories for a full product refund.
- We do not refund any shipping charges. Items
that are used, not in original packaging or otherwise not in new, sellable condition are subject to a minimum 20 percent (20%) restocking fee.
- Do not attempt to disassemble any items. Attempts to change the appearance or function of any item you purchased from us will void the warranty and your right to return the product for a full refund.
- To return an item, please call us at (866) 443-5968.
- If you just want to exchange an item, please indicate that on the back of the invoice.
- All the exchanges and refunds will be processed within 2 weeks from the moment we receive all the item(s) back.
- Please write the reason for your return, as well as your phone number, on the back of a copy of your invoice.
- Enclose the slip in the carton, wrap the package securely,
and we will provide you with the shipping label.
- If you have any questions please call us at (866) 443-5968
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Yes we are.
All of our airsoft guns, unless noted otherwise,
have a 30 day warranty.
Shipping charges depend on destination and weight of the items
you are buying. Please add the items to the shopping cart and click [Check Out] button. The shipping options (with exact amounts we will charge for shipping) will be displayed on the screen after you fill out destination zip code.
Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
